Jag läste nyligen en klart intressant artikel i Kabas kundtidning Security update 1/2014 beträffande deras projekt på olika flygplatser för att optimera passagerar processerna. Artikeln borde intressera ett flertal av er. Håll till godo:
Kaba eGates optimize airport processes
More than 1,200 Kaba eGates are used at airports throughout
the world to check boarding cards, separate airside from
landside and play a part in, for example, controlling Schengen
borders. Self-boarding gates, one-way corridors and
boarding-pass controls made by Kaba help to make airports
more efficient and more convenient by accelerating and
improving passenger processes.
A large number of airports around the world have
placed their trust in Kaba eGates, and they use them
in a variety of ways. Self-boarding gates, for example,
simplify boarding pass checks, speed up the boarding
process and allow passengers through to the aircraft. One-way
corridors, meanwhile, separate specific areas, and only allow
passengers to go through in one direction; various controls
ensure nobody can pass through the wrong way – from Schengen
into non-Schengen zones for example. Meanwhile, boarding-
pass control eGates efficiently separate the public area of
an airport from the secure area. Kaba recently secured London’s
Heathrow Airport as a customer for its self-boarding
gates. The American carrier United Airlines has also fitted
Kaba’s self-boarding gates at George Bush Intercontinental Airport
in Houston and is in the process of fitting them at Edward
Lawrence Logan International Airport in Boston.
London Heathrow – not much more room to grow
London’s Heathrow Airport is currently the biggest in Europe,
handling 70 million passengers a year. Only Atlanta (95 million
passengers) and Beijing (77 million passengers) have more people
arriving and departing. 70 million passengers a year makes
an average of almost 192,000 a day. At peak times – the start
and end of holiday periods, for example –, the daily figure rises
much higher of course. According to the operator, Heathrow Airport
Holdings, at current rapid rates of growth the absolute
maximum capacity of 75 million passengers a year will soon be
reached. Approximately 480,000 aircraft a year take off and
land at Heathrow, either on the 3,658-meter-long 09R/27L runway
or the 3,901-meter-long 09L/27R. With land in such short
supply west of London, there is no room for a third runway, so
the airport infrastructure has to be constantly improved and all
processes optimized in order to increase efficiency and keep
pace with passenger growth.
A new terminal for Star Alliance
Consequently, Heathrow Airport Holdings is opening a sixth terminal
in April 2014. The new Terminal 2 is reserved for Star Alliance,
the world’s biggest airline group, which includes such famous
names as United Airlines, US Airways, Lufthansa, Air China, ANA
and Singapore Airlines. With such high passenger numbers and
the growing use of large aircraft like the A380 and the new Boeing
747-8, the boarding process is a real bottleneck, which is why the
operator launched a competition for a self-boarding solution.
Kaba, as system provider, and Cap Gemini, as project manager,
won the competition. Heathrow Airport Holdings were impressed
by a solution that included the eGate with Kaba’s boarding gate
reader software, as well as the integrated PaxCheck monitoring
tool. The decisive factors were the great flexibility of the software
solution, the huge range of options for adapting to different airlines
and to the needs of the airport and, not least, the fact that
cutting-edge technology, like biometrics, can easily be integrated.
The solution can be adapted to the different protocols used by
different airlines, and thus communicate with any airline departure
control system (DCS) on various platforms (CUTE systems).
Self-boarding gates increase efficiency
Kaba is installing a total of 30 self-boarding gates at Terminal
2B. The real heart of the system is PaxCheck. This management
and monitoring tool monitors all the units and logs all the data.
Users can then call up detailed information from the database
about checked-in passengers, as well as availability and usage
rates for the system as a whole. Thanks to the newly developed
GateClient, PaxCheck also makes life easier for gate staff. Gate-
Client provides check-in staff with comprehensive information
about the status of the units and allows precise control and targeted
deployment of the gates within the boarding process.
Because a lot of check-in systems do not fully support the
self-boarding process, GateClient compensates for any missing
functionality. Staff can use the system in the way that is most
effective for them, leaving them more time to look after passengers
without compromising the security that is so vital at any
airport. Winning this contract is a great success for Kaba, as is
confirmed by Lars Rosenberger, Head of Business Management
at the Airport + Airline Solutions department: “Kaba is proud
that Heathrow was won over by the benefits and technical superiority
of our solution. We look forward to a long and successful
partnership with Heathrow Airport Holdings.”
Kaba is the market leader in the UK
Winning the contract for Terminal 2B at London Heathrow Airport
is just one of many successes achieved in the recent past.
Within just two years, Kaba has massively expanded its market
leadership in the UK. Up until today, nine British airports have
been equipped with Kaba barriers to separate public areas from
areas that can only be accessed with a valid boarding card:
Birmingham (BHX), East Midlands (EMA), Edinburgh (EDI),
Glasgow (GLA), Liverpool (LPL), London City (LCY), London
Gatwick (LGW), London Stansted (STN), and Manchester (MAN).
These boarding-pass control gates are directly linked via an
interface to the AODB – Airport Operational Database. In London
Gatwick, the system is even coupled with a biometric solution.
At the control point, the irises of passengers flying outside
the Schengen zone are photographed and linked with the boarding
pass. These are then compared again at the departure gate
to ensure that non-Schengen and Schengen passengers do not
exchange boarding passes.
Self-boarding gates for United Airlines
Kaba is becoming more and more successful on the other side
of the Atlantic, too. Following a thorough nine-month testing
period at George Bush Intercontinental Airport (IAH) in Houston,
United Airlines decided to roll out self-boarding gates in
stages at other hubs. After Houston’s 14 units, Edward Lawrence
Logan International Airport (BOS) in Boston is having 18 gates
installed in March 2014. The American airline also has hubs in
Chicago (O’Hare), Cleveland, Denver, Los Angeles, Newark, San
Francisco and Washington (Dulles), as well as in Guam and Tokyo
(Narita).
TSA certifies one-way corridors
Another breakthrough in the USA came when the Transportation
Security Administration (TSA) approved unmanned oneway
corridors. These one-way corridors separate passengers
and can only be used in one direction. If a passenger tries to go
the other way, an alarm is triggered. Until now, these corridors
have been supervised by a TSA agent. At the end of 2011, when
we installed the very first one-way corridors at American airports,
the TSA was sceptical. After two years without incident,
however, the TSA was convinced and issued the authorization to
operate one-way corridors without attendant personnel.
eGates increase efficiency
eGates are self-boarding gates, one-way corridors, boarding-pass control, etc
Automated boarding pass control
Automated checking of boarding passes
improves passenger flows at the entrance
to the departure zone prior to the security
checks. Boarding-pass control gates
help airport staff to check boarding
passes more efficiently and reduce waiting
times at the entrance to the departure
hall. Queues can be avoided, and
because it is easier for airport security
staff to keep control, they have more time
to look after passengers that need help.
Automated border control
Shorter queues and improved passenger
flows at arrival and departure control
contribute to greater general efficiency
at the airport and take some of the load
off border officials. They have more time
to help passengers who might need it –
such as families, groups and disabled
people – without holding up other passengers.
Automated passport control
helps achieve these goals and provides
additional benefits such as more efficient
recognition of invalid or forged
documents.
Self-boarding gates
One of the main causes of delays at airports
is long passenger boarding times.
This does not just create inconvenience
for passengers, but also leads to security
risks, as well as generating costs that
can run into the millions. Self-boarding
gates help reduce queues and improve
service. While the majority of passengers
are going through these automatic gates
to board the plane, ground staff have
time to look after anyone who needs
help, including older or disabled passengers,
or those with small children.
Kaba is the leading provider worldwide
of self-boarding gates. It has installed
thousands of gates throughout the
world, in the process gathering unique
experience of collaboration with partners
including airlines, airport operators,
architects and system integrators.
One-way corridors
One of the most sensitive aspects of airport
security is maintaining the separation
between the public area (landside)
and the secure area (airside). On arrival
at their destination, passengers should
be able to leave the plane and cross over
quickly and easily from airside to landside
without coming into contact with
departing passengers. Security regulations
stipulate that unauthorized individuals
must not gain access to the airside.
This means that arriving passengers
must not be able to turn back. Nor
should any other unauthorized person
be able to enter the airside. Kaba’s oneway
corridors let arriving passengers
exit airside smoothly while preventing
them, or anyone else, from returning to
the secure zone.
Reference list
Germany Frankfurt International Airport, Dusseldorf International
Airport, Munich, Berlin Brandenburg Willy Brandt
Airport, Cologne-Bonn, Stuttgart, Hamburg International
Airport, Hannover-Langenhagen, City Airport Bremen
Austria Vienna International Airport
United Kingdom Birmingham, London Heathrow International
Airport, London City Airport, London Gatwick, London
Stansted, Manchester, Edinburgh, Glasgow International Airport,
Liverpool, East Midlands International Airport
Ireland Dublin
Sweden Malmö-Sturup Airport (Braathens Aviation)
Norway Oslo Airport Gardermoen, Trondheim Airport,
Alesund Airport Vigra, Stavanger Airport Sola
Denmark Copenhagen Airport Kastrup
Iceland Reykjavík-Keflavík Airport
Belgium Brussels
France Aéroports de Paris Orly, Aéroports de Paris Charles
de Gaulle
Switzerland Geneva International Airport, Zurich, Euro
Airport Basel-Mulhouse-Freiburg
Romania Timisoara “Traian Vuia” International Airport,
Cluj-Napoca International Airport
USA McCarran International Airport Las Vegas, George
Bush Intercontinental Airport Houston, Logan International
Airport Boston
United Arab Emirates UAE Abu Dhabi International Airport
Singapore Singapore Changi Airport
Kaba eGates optimize airport processes
More than 1,200 Kaba eGates are used at airports throughout
the world to check boarding cards, separate airside from
landside and play a part in, for example, controlling Schengen
borders. Self-boarding gates, one-way corridors and
boarding-pass controls made by Kaba help to make airports
more efficient and more convenient by accelerating and
improving passenger processes.
A large number of airports around the world have
placed their trust in Kaba eGates, and they use them
in a variety of ways. Self-boarding gates, for example,
simplify boarding pass checks, speed up the boarding
process and allow passengers through to the aircraft. One-way
corridors, meanwhile, separate specific areas, and only allow
passengers to go through in one direction; various controls
ensure nobody can pass through the wrong way – from Schengen
into non-Schengen zones for example. Meanwhile, boarding-
pass control eGates efficiently separate the public area of
an airport from the secure area. Kaba recently secured London’s
Heathrow Airport as a customer for its self-boarding
gates. The American carrier United Airlines has also fitted
Kaba’s self-boarding gates at George Bush Intercontinental Airport
in Houston and is in the process of fitting them at Edward
Lawrence Logan International Airport in Boston.
London Heathrow – not much more room to grow
London’s Heathrow Airport is currently the biggest in Europe,
handling 70 million passengers a year. Only Atlanta (95 million
passengers) and Beijing (77 million passengers) have more people
arriving and departing. 70 million passengers a year makes
an average of almost 192,000 a day. At peak times – the start
and end of holiday periods, for example –, the daily figure rises
much higher of course. According to the operator, Heathrow Airport
Holdings, at current rapid rates of growth the absolute
maximum capacity of 75 million passengers a year will soon be
reached. Approximately 480,000 aircraft a year take off and
land at Heathrow, either on the 3,658-meter-long 09R/27L runway
or the 3,901-meter-long 09L/27R. With land in such short
supply west of London, there is no room for a third runway, so
the airport infrastructure has to be constantly improved and all
processes optimized in order to increase efficiency and keep
pace with passenger growth.
A new terminal for Star Alliance
Consequently, Heathrow Airport Holdings is opening a sixth terminal
in April 2014. The new Terminal 2 is reserved for Star Alliance,
the world’s biggest airline group, which includes such famous
names as United Airlines, US Airways, Lufthansa, Air China, ANA
and Singapore Airlines. With such high passenger numbers and
the growing use of large aircraft like the A380 and the new Boeing
747-8, the boarding process is a real bottleneck, which is why the
operator launched a competition for a self-boarding solution.
Kaba, as system provider, and Cap Gemini, as project manager,
won the competition. Heathrow Airport Holdings were impressed
by a solution that included the eGate with Kaba’s boarding gate
reader software, as well as the integrated PaxCheck monitoring
tool. The decisive factors were the great flexibility of the software
solution, the huge range of options for adapting to different airlines
and to the needs of the airport and, not least, the fact that
cutting-edge technology, like biometrics, can easily be integrated.
The solution can be adapted to the different protocols used by
different airlines, and thus communicate with any airline departure
control system (DCS) on various platforms (CUTE systems).
Self-boarding gates increase efficiency
Kaba is installing a total of 30 self-boarding gates at Terminal
2B. The real heart of the system is PaxCheck. This management
and monitoring tool monitors all the units and logs all the data.
Users can then call up detailed information from the database
about checked-in passengers, as well as availability and usage
rates for the system as a whole. Thanks to the newly developed
GateClient, PaxCheck also makes life easier for gate staff. Gate-
Client provides check-in staff with comprehensive information
about the status of the units and allows precise control and targeted
deployment of the gates within the boarding process.
Because a lot of check-in systems do not fully support the
self-boarding process, GateClient compensates for any missing
functionality. Staff can use the system in the way that is most
effective for them, leaving them more time to look after passengers
without compromising the security that is so vital at any
airport. Winning this contract is a great success for Kaba, as is
confirmed by Lars Rosenberger, Head of Business Management
at the Airport + Airline Solutions department: “Kaba is proud
that Heathrow was won over by the benefits and technical superiority
of our solution. We look forward to a long and successful
partnership with Heathrow Airport Holdings.”
Kaba is the market leader in the UK
Winning the contract for Terminal 2B at London Heathrow Airport
is just one of many successes achieved in the recent past.
Within just two years, Kaba has massively expanded its market
leadership in the UK. Up until today, nine British airports have
been equipped with Kaba barriers to separate public areas from
areas that can only be accessed with a valid boarding card:
Birmingham (BHX), East Midlands (EMA), Edinburgh (EDI),
Glasgow (GLA), Liverpool (LPL), London City (LCY), London
Gatwick (LGW), London Stansted (STN), and Manchester (MAN).
These boarding-pass control gates are directly linked via an
interface to the AODB – Airport Operational Database. In London
Gatwick, the system is even coupled with a biometric solution.
At the control point, the irises of passengers flying outside
the Schengen zone are photographed and linked with the boarding
pass. These are then compared again at the departure gate
to ensure that non-Schengen and Schengen passengers do not
exchange boarding passes.
Self-boarding gates for United Airlines
Kaba is becoming more and more successful on the other side
of the Atlantic, too. Following a thorough nine-month testing
period at George Bush Intercontinental Airport (IAH) in Houston,
United Airlines decided to roll out self-boarding gates in
stages at other hubs. After Houston’s 14 units, Edward Lawrence
Logan International Airport (BOS) in Boston is having 18 gates
installed in March 2014. The American airline also has hubs in
Chicago (O’Hare), Cleveland, Denver, Los Angeles, Newark, San
Francisco and Washington (Dulles), as well as in Guam and Tokyo
(Narita).
TSA certifies one-way corridors
Another breakthrough in the USA came when the Transportation
Security Administration (TSA) approved unmanned oneway
corridors. These one-way corridors separate passengers
and can only be used in one direction. If a passenger tries to go
the other way, an alarm is triggered. Until now, these corridors
have been supervised by a TSA agent. At the end of 2011, when
we installed the very first one-way corridors at American airports,
the TSA was sceptical. After two years without incident,
however, the TSA was convinced and issued the authorization to
operate one-way corridors without attendant personnel.
eGates increase efficiency
eGates are self-boarding gates, one-way corridors, boarding-pass control, etc
Automated boarding pass control
Automated checking of boarding passes
improves passenger flows at the entrance
to the departure zone prior to the security
checks. Boarding-pass control gates
help airport staff to check boarding
passes more efficiently and reduce waiting
times at the entrance to the departure
hall. Queues can be avoided, and
because it is easier for airport security
staff to keep control, they have more time
to look after passengers that need help.
Automated border control
Shorter queues and improved passenger
flows at arrival and departure control
contribute to greater general efficiency
at the airport and take some of the load
off border officials. They have more time
to help passengers who might need it –
such as families, groups and disabled
people – without holding up other passengers.
Automated passport control
helps achieve these goals and provides
additional benefits such as more efficient
recognition of invalid or forged
documents.
Self-boarding gates
One of the main causes of delays at airports
is long passenger boarding times.
This does not just create inconvenience
for passengers, but also leads to security
risks, as well as generating costs that
can run into the millions. Self-boarding
gates help reduce queues and improve
service. While the majority of passengers
are going through these automatic gates
to board the plane, ground staff have
time to look after anyone who needs
help, including older or disabled passengers,
or those with small children.
Kaba is the leading provider worldwide
of self-boarding gates. It has installed
thousands of gates throughout the
world, in the process gathering unique
experience of collaboration with partners
including airlines, airport operators,
architects and system integrators.
One-way corridors
One of the most sensitive aspects of airport
security is maintaining the separation
between the public area (landside)
and the secure area (airside). On arrival
at their destination, passengers should
be able to leave the plane and cross over
quickly and easily from airside to landside
without coming into contact with
departing passengers. Security regulations
stipulate that unauthorized individuals
must not gain access to the airside.
This means that arriving passengers
must not be able to turn back. Nor
should any other unauthorized person
be able to enter the airside. Kaba’s oneway
corridors let arriving passengers
exit airside smoothly while preventing
them, or anyone else, from returning to
the secure zone.
Reference list
Germany Frankfurt International Airport, Dusseldorf International
Airport, Munich, Berlin Brandenburg Willy Brandt
Airport, Cologne-Bonn, Stuttgart, Hamburg International
Airport, Hannover-Langenhagen, City Airport Bremen
Austria Vienna International Airport
United Kingdom Birmingham, London Heathrow International
Airport, London City Airport, London Gatwick, London
Stansted, Manchester, Edinburgh, Glasgow International Airport,
Liverpool, East Midlands International Airport
Ireland Dublin
Sweden Malmö-Sturup Airport (Braathens Aviation)
Norway Oslo Airport Gardermoen, Trondheim Airport,
Alesund Airport Vigra, Stavanger Airport Sola
Denmark Copenhagen Airport Kastrup
Iceland Reykjavík-Keflavík Airport
Belgium Brussels
France Aéroports de Paris Orly, Aéroports de Paris Charles
de Gaulle
Switzerland Geneva International Airport, Zurich, Euro
Airport Basel-Mulhouse-Freiburg
Romania Timisoara “Traian Vuia” International Airport,
Cluj-Napoca International Airport
USA McCarran International Airport Las Vegas, George
Bush Intercontinental Airport Houston, Logan International
Airport Boston
United Arab Emirates UAE Abu Dhabi International Airport
Singapore Singapore Changi Airport