Från den 1:a September kommer Lufthansa införa en €16 (ca 150kr) avgift för flygbiljetter bokade via GDS - dvs resebyråbiljetter. Avgiften kommer inte gälla flygbiljetter köpta genom Lufthansas egna kanaler.
Det här har fått GDS:er som Amadeus att reagera - dom skickade ut ett pressmeddelande nyss:
“Amadeus believes that the traveller is at the heart of the travel industry. Travellers today are looking for consistency, transparency and choice across all channels and we as an industry can deliver that best by connecting and integrating all players.
LHG have chosen to go in a different direction by introducing charges that will penalise travellers based on the shopping channel they use. Travellers will either pay more for the same service or, in the case that travel agencies are forced to accept this new commercial strategy by modifying the way they access content just for LHG, there will be extra IT costs that may ultimately be passed on to the traveller, putting the travel agent, and/or the end consumer, at a disadvantage.
Also, this new model will make comparison and transparency more difficult because travellers will now be forced to go to multiple channels to search for the best fares. Ultimately, the industry overall stands to lose from this distribution model.
As always, Amadeus remains open to working with all its partners and customers to serve the best interests of the traveller and the industry”.
Lufthansa får betala en avgift till GDS:er vid bokning den vägen, jag tror flygbolaget resonerar att alla kanaler ska vara kostnadsneutrala.
För den som söker efter flygbiljetter via sökmotorer som Kayak eller Flygresor kommer troligen Lufthansas egen hemsida vara billigast från och med i höst. Många av er bokar redan direkt så ni påverkas troligen inte så mycket.
Det här har fått GDS:er som Amadeus att reagera - dom skickade ut ett pressmeddelande nyss:
“Amadeus believes that the traveller is at the heart of the travel industry. Travellers today are looking for consistency, transparency and choice across all channels and we as an industry can deliver that best by connecting and integrating all players.
LHG have chosen to go in a different direction by introducing charges that will penalise travellers based on the shopping channel they use. Travellers will either pay more for the same service or, in the case that travel agencies are forced to accept this new commercial strategy by modifying the way they access content just for LHG, there will be extra IT costs that may ultimately be passed on to the traveller, putting the travel agent, and/or the end consumer, at a disadvantage.
Also, this new model will make comparison and transparency more difficult because travellers will now be forced to go to multiple channels to search for the best fares. Ultimately, the industry overall stands to lose from this distribution model.
As always, Amadeus remains open to working with all its partners and customers to serve the best interests of the traveller and the industry”.
Lufthansa får betala en avgift till GDS:er vid bokning den vägen, jag tror flygbolaget resonerar att alla kanaler ska vara kostnadsneutrala.
För den som söker efter flygbiljetter via sökmotorer som Kayak eller Flygresor kommer troligen Lufthansas egen hemsida vara billigast från och med i höst. Många av er bokar redan direkt så ni påverkas troligen inte så mycket.