SAS app:en - Hur kan den bli ännu bättre?

igelkotten skrev:Star Alliance Silver ger ingen prioriterad incheckning. Däremot ger SAS Silver prioriterad incheckning när man flyger med SAS.Klicka för att utvidga...
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Minne som en kratta. Jag skyller på att det var länge sedan jag var silver.



Men det gör det ju ännu tydligare, tycker jag, att det är test data och att de bara visar silver benefits för samtliga nivåer.



Sent from my Pixel 5 using Tapatalk
 
Jag noterade idag för övrigt att det finns en ny app i Google Play Store från SAS (?) som heter We Are Travelers. Som kanske är den nya appen? Dock kommer den från ett helt nytt utvecklarkonto och <1000 downloads. Version 0.0.9. Så det kanske är ett väldigt utstuderat försök till phishing data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7



we are travelers - Apps on Google Play
 
mha321 skrev:Jag noterade idag för övrigt att det finns en ny app i Google Play Store från SAS (?) som heterWe Are Travelers. Som kanske är den nya appen? Dock kommer den från ett helt nytt utvecklarkonto och <1000 downloads. Version 0.0.9. Så det kanske är ett väldigt utstuderat försök till phishingwe are travelers - Apps on Google PlayKlicka för att utvidga...
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Naiv som jag är så testade jag. Den verkar väldigt legit. Visade all info om mig, mina kommande resor, poäng m.m. Man kan numera byta säte i appen och boka för poäng. Yay! Dock ligger fortfarande konstiga siffror inne på de olika statusnivåerna angående rabatt för bokning poäng+pengar m.m. Lite oroväckande.
 
Är väl inget oroväckande med de konstiga siffrorna, som tidigare spånats här så är det bara copypasta från en statusnivå till en annan för att testa att det ser okej ut layoutmässigt. Om du inte då ser helt andra saker?



Men byta säten och boka för poäng är ju supernice. Försökte själv boka för pengar i gamla appen igår, och den gav bara felmeddelande.
 
Efter senaste uppgraderingen visar den nya appen rätt antal poäng för dem olika statusnivåer.



Men andra saker är fortfarande fel.
 
Hello travelers!

I am from SAS and part of the dev team working on releasing a new app. It didn't take long for you guys to figure that out, right? data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7



As you have noticed, Android is available "unpromoted" in the Play Store, for iOS the app is available in Apple Store but unlisted, which means you need a URL to access it. We are still in the beta phase and working hard to stabilize.

Those of you who want to be part of as Early Adopter are free to send us an email at travel@sas.se and we will grant them early access.



Bear with us, it's still working in progress, so it's not perfect but we are seeking support and help with field testing.



Please be free to add comments, questions and feedback about the app here in this channel or reach out to us directly, your inputs are valuable.

Also, I wish to listen to all your feature needs.



Kindest,



Massimo
 
FlyPremium and 241-vouchers can't be used when booking awards in the new app.
 
massimo skrev:@Cristoffer Cedergrenthat's correct, those features are not ready yet, we started 6 months ago so we have a long way to go, they are not the first in line, to be honest, but they will come.Klicka för att utvidga...
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So for 99% of the users here from BC the app will bu useless for booking awards. Thanks!
 
massimo skrev:Hello travelers!I am from SAS and part of the dev team working on releasing a new app. It didn't take long for you guys to figure that out, right?As you have noticed, Android is available "unpromoted" in the Play Store, for iOS the app is available in Apple Store but unlisted, which means you need a URL to access it. We are still in the beta phase and working hard to stabilize.Those of you who want to be part of as Early Adopter are free to send us an email attravel@sas.seand we will grant them early access.Bear with us, it's still working in progress, so it's not perfect but we are seeking support and help with field testing.Please be free to add comments, questions and feedback about the app here in this channel or reach out to us directly, your inputs are valuable.Also, I wish to listen to all your feature needs.Kindest,MassimoKlicka för att utvidga...
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Thanks for the invitation.



Beside the notes I sent you on email, it would be nice with a filter option “SAS Bonus”.



When I choose to filter SAS business only, it does not help, since it shows me all the options to buy sas business smart/pro with points, but what I am looking for is sas business bonus. This results in giving me results on every day and it makes it hard to find what I look for.



I also see a need of an option to be able to book open jaw in the app.
 
Cristoffer Cedergren skrev:So for 99% of the users here from BC the app will bu useless for booking awards. Thanks!Klicka för att utvidga...
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Come on! It's beta at the moment and not a final product. They say it's in the pipe for future development but there are more important things to fix first. I think we all would benefit with a bit better constructive criticism than that.
 
massimo skrev:Hello travelers!I am from SAS and part of the dev team working on releasing a new app. It didn't take long for you guys to figure that out, right?As you have noticed, Android is available "unpromoted" in the Play Store, for iOS the app is available in Apple Store but unlisted, which means you need a URL to access it. We are still in the beta phase and working hard to stabilize.Those of you who want to be part of as Early Adopter are free to send us an email attravel@sas.seand we will grant them early access.Bear with us, it's still working in progress, so it's not perfect but we are seeking support and help with field testing.Please be free to add comments, questions and feedback about the app here in this channel or reach out to us directly, your inputs are valuable.Also, I wish to listen to all your feature needs.Kindest,MassimoKlicka för att utvidga...
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Thanks for the tip. I downloaded the new "We Are Travelers" app for Android and I'm checking it out now.



Just a few things I've noticed:



*I have a booking I've made for my wife and daughter. It doesn't show up in "My Trips" while it does show up on the legacy app and the SAS site. Since it's booked with my points this would likely be convenient to have eyes on even though my name isn't on the ticket.



*Checking the flight log first sent me to the Play Store for the app. After going back into the app and replicating this a few times the app crashed. I suspect there are many place holder buttons for now without fully integrated features.



*On the same note I like the access to most of the account features even if many are re-directs to the home page. I was missing some of these in the legacy app.As noted in the example above, some of these re-directs crashed the app.



*The "Saved travelers" function is a great convenience. It used to be that I just had all these data on my family in a sheet on my google drive and copied them over for every trip. This can be a hassle, especially when only working from the phone. If this feature is integrated with booking and especially point sharing groups it will a big plus.



*Overall I think the new app is more easily navigated and provides more relevant info on the most visited "pages". Will be following the development closely. I have a flight on Monday with SAS so will be interesting to see how it handles the whole check-in and boarding pass procedure.
 
I have a dream that one day I will be able to see in the app what changed when I get a notification of a change in my booking.



Look at the implementation in the Air France app!
 
palmen skrev:Come on! It's beta at the moment and not a final product. They say it's in the pipe for future development but there are more important things to fix first. I think we all would benefit with a bit better constructive criticism than that.Klicka för att utvidga...
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Om SAS nu lägger (lånade) pengar på att ta fram en helt ny app så är det väl bra om deras mest frekventa resenärer har nytta av den för att boka resor. Som det är nu kommer jag att behöva fortsätta använda webben för att boka. Och då hade jag hellre sett att SAS la pengar på att lösa alla buggar på sin webbsida istället. Eller på fungerande kundservice....
 
Cristoffer Cedergren skrev:Om SAS nu lägger (lånade) pengar på att ta fram en helt ny app så är det väl bra om deras mest frekventa resenärer har nytta av den för att boka resor. Som det är nu kommer jag att behöva fortsätta använda webben för att boka. Och då hade jag hellre sett att SAS la pengar på att lösa alla buggar på sin webbsida istället. Eller på fungerande kundservice....Klicka för att utvidga...
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Ja så är det för alla. Vet inte om det är så att du inte vet vad en betaversion är, eller om du ställer på tok för höga krav på att en beta ska lösa alla dina problem.



De har ju sagt att det är en av sakerna som man har planerat att implementera längre fram, och det är ju bra info för oss och alla andra.



En ny app med smartare funktioner kan ju trots allt göra att du slipper bugging hemsida och får en bättre kundservice också i form av hjälp till självhjälp mm.
 
The app looks promising. A couple of thoughts:



- I am hoping for a more stable friends function. It has been great to be able to follow friends on the app to see when their flights depart and land, but at times this functionality has been a bit choppy. Hoping it can be more reliable in the future.



- As mentioned by others, it would be great to have an improved ability to book bonus trips. That includes the ability to use 2-4-1 vouchers and Fly Premium, but also the ability to filter tickets to find "pure" bonus tickets.



- I am hoping that the app can include improved customer service functions, such as implementing the chat in the app.



- in the list of notifications, it would be nice to include a notification when something in my booking changes; even the seat (so that in case of airplane swap I can go in and pick a new seat)



- ability to do all booking changes within the app, such as seat selection, extra baggage, special meals
 
If we're turning this thread into a wishlist, one thing that's kept annoying me - don't remove the seat map once check in is closed. The check in info turns read only at that point and that's of course fine - but let me still view my seat and those around me. Knowing the amount of free/taken seats around you is often interesting for deciding whether to board early or late...
 
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