For only 6 months of development it looks really good! So far it runs really smooth, and I am sure that it'll be a promising successor to the SAS Legacy App. One thing that I'd love to see is adding "anywhere" to flight status, right now it's only possible to see one destination at a time. data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7
SAS app:en - Hur kan den bli ännu bättre?
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Syftar du på den nya eller officiella (gamla) appen nu? För i vanliga SAS-appen har jag inga problem med just det.
Planet från GOT försenat med en kvart så riktig kort connection på ARN.
Väskan kom med (såg dock inte när den lastades).
Uppdateringen nedan kom i appen - dock först 15 min senare när vi gjorde pushback så var lite orolig att den blivit kvar på ARN.
Hur som helst - detta borde uppskattas av alla här då man har möjlighet att i realtid (nästan) se att väskan faktiskt har kommit med på planet.
/ TT
Väskan kom med (såg dock inte när den lastades).
Uppdateringen nedan kom i appen - dock först 15 min senare när vi gjorde pushback så var lite orolig att den blivit kvar på ARN.
Hur som helst - detta borde uppskattas av alla här då man har möjlighet att i realtid (nästan) se att väskan faktiskt har kommit med på planet.
/ TT
Hi Mattias, we don't have native rebooking at the moment as we are missing backend interfaces, so we are redirecting to the rebooking flow on the site, the problem is that apparently sometimes it fails to deep link as it to initiate the rebooking flow you need to be logged in on the web. it's a bug. Will fix that! We will support native rebooking in the near future for a better experience.
HI Mattias, yes! You mean on flight screen view when you search for points you want a filter to let you see only the SAS BONUS (standard award) not those flight with cash converted into points, right? It makes sense and this can be done, will add to the backlog. I like it!
When it comes to OJ it's more complexity on the UX side than on tech, but it's sortable, it's already in the backlog.
Great input!
Hi Jacob,
- your award booking not showing up sounds like a bug, we are checking what we are doing wrong. Will fix that!
- the crash on the flight log is due to the map library we are using in Android which makes the app crashing, we just published yesterday 0.0.13 which is today available in Play Store which fixed that issue, if you still have problems you can create a ticket from within the app under the more section > Tech Support
- the redirect to sas.xx crashing is news to us, would you mind creating a ticket from the app so we can debug?
- yes, I agree saved travelers shall be integrated within the booking, the problem is that we need to ask for DOB so we know which passenger type you are Adult, Children, Youth or Infant which is a bit intrusive to be asked within the booking flow where you want a smooth experience, but maybe we can allow you to save travelers from your existing bookings after the purchase. Will work on that. We are not there with point sharing :-(
Thanks for feedback!
Massimo
At the moment you get notification when the boking is created, cancelled, flight delays, gate changes, bagtag accepted. We will be working on getting notifications for seat changes, schedule changes (before day of travel) and disruption (change of flights due to cancellation).
I am not able to see what Air France is doing but be free to send me details so we can learn from it. You can create a ticket from the app or send us an email travel@sas.se
HI Christoffer,
we are rebuilding the app to improve performance and add self-services to reduce cost. Hard to believe but the new app has development and operational cost lower than the current app, which has done a great job for 10 years old but now carries a lot of tech debt.
If you would like details and to learn more, you can give me a call and I can describe this in detail, send me an email and we can schedule a meeting so you can give any feedback you'd like.
Massimo
Hi,
- yes Connected Friends will be working much better, today in the current app we are not checking if the booking got cancelled or if the travelers hasn't boarded, but this will be fixed when we launch this feature in the new app, I am afraid to say it's not next in line for the coming weeks but we really want not to remove this feature
- Yes we are discussing with customer care the ability to add a chat function in the app
- Seat change notification is in the pipeline, it's a bit more complex than someone can think but we should be able to handle, it's in the backlog
- seat selection, special meals, and extra baggage is already available today in the new app from itinerary view what we call MMB (Manage My Booking)
Yes, you have a point and I agree, at the moment (in the new app) you can open the seatmap until boarding is completed so it supports already your use case, but I think we should try to let user access the seatmap even after boarding is completed and while you are airborne, the upstream backend doesn't allow this right now but maybe we can cache the last view in the client which should be good enough,
Yes, so this information comes from humans scanning the bagtag (manually) while loading them into the plane, for some stations, the messages are not sent in real-time, there could have some delays (due to different reasons), so it'a catch as it could create worries in some scenario, this is why we have whitelisted the app on onboard public wifi so this information can be checked after the plane is airborne.
That being said, note that a bag that gets scanned for loading is almost surely going to be on the plane, a bag that doesn't get scanned for loading is not certain that is not on the plane (a bag can be loaded without being scanned if the loader forgets to scan it). So despite what the data shows always go to the belt unless you see in the app the bag was loaded on a different flight.