Min Platinum status går ut vid månadsskiftet och eftersom jag sagt upp kortet och flyttat alla nätter till Scandic så kommer det inte förlängas.
Skrev en ärlig ansökan om förlängning eller jag menar ChatGPT gjorde det.
Berättade hur dåligt jag tycker det är och att jag bytt, fick bara till svar
"We would like to inform you that we have now frozen your membership status so that you will retain your status for the remainder of your membership period and the next."
Ärligt talat så hoppas jag nog ändå att de inte gör några förbättringar så jag slipper fundera på att byta igen. #Besviken
Spoiler: Ansökan
Dear Strawberry Loyalty Team,
I would like to request a freeze of my current Platinum status, in line with the once-every-five-years allowance described in the program terms.
To be honest, the complete devaluation of the loyalty program has made me seriously question its value. You've gone from having one of the best hotel loyalty programs in the Nordics to arguably the worst. The introduction of SPENN has offered no meaningful benefit to frequent travelers, and the partnership with Norwegian is irrelevant for most business travelers—many of whom are SAS Gold or Diamond members and unlikely to switch carriers.
As a result, I’ve started booking with alternatives like Scandic Hotels and OTAs such as Hotels.com. Still, I would prefer not to completely shut the door. If the program is restructured in a way that once again rewards loyalty and frequent stays, I’d like to retain my status and not have to start over.
If no improvements are coming, I can only assume that the program is now focused on another customer segment, and that frequent business travelers who also stay for pleasure from time to time are no longer a priority.
I appreciate your consideration and look forward to your response.
